Privacy Policy

Information We Collect

We may collect account and profile information such as your name, email address, login provider details, age or date of birth, country, pet details, and related profile information.

We may collect content and communications such as posts, captions, comments, replies, likes, super likes, tournament submissions, direct messages, support tickets, and support replies.

We may collect device and technical information such as device identifiers, crash logs, diagnostics, analytics events, push notification tokens, IP address, user agent, and request metadata.

How We Use Information

PetTopia may use personal information to create and manage your account, provide product features, authenticate users, secure the Service, process subscriptions and premium features, track referrals, provide support, send operational communications, personalize experiences, measure product health, detect abuse, and comply with legal obligations.

How We Share Information

We may share information with service providers, infrastructure vendors, authentication providers, analytics and diagnostics providers, app stores, payment or billing partners, moderators, professional advisers, and authorities where needed to operate the Service or comply with law.

We may also share information in connection with corporate transactions such as a merger, acquisition, financing, or sale of assets.

Public and Social Features

Certain profile information, pet information, posts, comments, engagement signals, and tournament participation may be visible to other users or the public depending on the feature and your settings.

Messaging, Support, and Moderation

PetTopia may review support content, abuse reports, and moderation-related content where necessary for safety, rule enforcement, fraud prevention, and user support.

Data Retention and Security

We retain information for as long as reasonably necessary to provide the Service, maintain records, resolve disputes, enforce agreements, protect the platform, and comply with legal obligations.

PetTopia uses administrative, technical, and organizational safeguards intended to protect information, but no system can be guaranteed fully secure.

Your Choices and Rights

Depending on where you live, you may have rights to access, correct, delete, or limit certain uses of your personal information. You may also manage certain in-app settings, support preferences, and app-store subscription settings directly.

Children

PetTopia is intended for adults ages 18 and older and is not directed to children.

Contact

PetTopia INC

PetTopiaINC@gmail.com

476 Riverside Ave, Jacksonville, FL 32202